www.Mypubfeedback.com: J D Wetherspoon plc or simply Wetherspoon which is collectively known as Spoons along with other associated brands of it is a pub company that operates in the United Kingdom and Ireland. The company was founded by Tim Martin 42 years ago in 1979 and it is currently headed by John Hutson. If you have ever visited the Wetherspoon location, you would know that they take customer satisfaction very seriously.
So, to strengthen its customer experience further Wetherspoon has launched a customer satisfaction survey on its website. The survey is available to regular Wetherspoon customers residing in the UK and Republic of Ireland. Customers taking part in the Wetherspoon survey will receive a coupon code that can be used on their next Wetherspoon trip. If you are wondering how to take the Wetherspoon customer satisfaction survey, you are at the right place. We will guide you through the whole process of Wetherspoon customer service alongside the history and other important stuff about Wetherspoon, let’s start.
What is the Wetherspoon customer satisfaction survey?
Businesses run on customers and no business can afford to lose customers and expect to run smoothly and if you are in the hospitality sector it makes more sense. So, for enhancing customer’s experience every business indulges in some type of feedback service. Wetherspoon is applying the same techniques of customer satisfaction surveys for retaining its regular customers by inviting them to take the customer satisfaction survey. We have listed below all the details and information related to the Wetherspoon customer satisfaction survey that you will need to complete the survey and get a coupon code.
How to take part in the Wetherspoon customer satisfaction survey?
If you want to take part in a Wetherspoon customer satisfaction survey, you need to visit the nearest Wetherspoon store and order something to get a receipt. The receipt is needed for taking basic survey information such as store code, order details, and total billing amount. You will find all these details printed on your Wetherspoon payment bill. If you have your Wetherspoon payment receipt you can directly go to the survey website and fill in the details to take part in the survey or refer to the steps mentioned below for a better understanding.
- Open your device’s browser and search for “Wetherspoon Customer Satisfaction Survey” and click on the official Wetherspoon link or go to mypubfeedback.com.
- Once you are on the Wetherspoon survey website, enter the details such as Store code, order details, and total billing amount to open the survey. You can refer to your Wetherspoon receipt for these details.
- After entering all the details successfully, you will find the survey questions on your screen. Answer all the questions based upon your store visiting experience. It will help Wetherspoon to serve its customers better.
- The survey questions will revolve around your experience at Wetherspoon and the quality of services/ portion of products, staff behavior, cleanliness, and environment of the store.
- After answering all the questions successfully, you will receive a coupon code according to the offer mentioned in your Wetherspoon bill. The coupon code can be used on your visit to Wetherspoon.
Requirements for participating in Wetherspoon customer satisfaction survey.
If you are interested in participating in the Wetherspoon customer satisfaction survey you will need the following before visiting the website.
- A proper Internet connecting device with a stable Internet connection and bandwidth if
- Wetherspoon payment receipt for entering relevant information and taking part in the survey.
- A valid email id for further information related to the survey and coupon code.
- The interested participant must have a working knowledge of either English for participating in the survey successfully.
- The participants must be at least 18 years of age and a resident of the United Kingdom or the Republic of Ireland.
It is important to note that any individual interested in taking the Wetherspoon survey must take it within 14 days of store visit or the survey code will expire. After completing the survey, you will receive the coupon code which you can write at the back of your Wetherspoon bill, and can avail yourself of the discount on your next visit by presenting it to the cashier present on the counter.
If you have any other questions related to Wetherspoon services or want to report something about it, you can get in touch with Wetherspoon customer service by contacting at https://www.jdwetherspoon.com/contact/get-in-touch.
FAQs Of www.Mypubfeedback.com
- Is it necessary to complete the Wetherspoon customer satisfaction Survey?
Ans: No, it is not necessary to fill out a Wetherspoon customer satisfaction survey and you can take it only if you want to. However, taking the survey will ensure you better services in the long run and you will also receive a coupon code which can be used for availing discount on your next visit.
Can I take the Wetherspoon customer satisfaction survey anytime?
Ans: While the survey website is available 24*7 and you can take the survey anytime you want but the survey must be completed within 14 days of the date mentioned on your Wetherspoon bill.
- Is it necessary to use the coupon received through the Wetherspoon survey?
Ans: No, it completely depends upon you to use the coupon received by taking the survey on your next store visit. If you have any other better offer available at the time, you can avail of that.
That’s all for today on the Wetherspoon Customer Satisfaction survey, if you have any other doubts regarding the survey feel free to ask us in the comment box. We would solve all your queries regarding the same, till then stay with us.